Frequently Asked Questions
Can you ship outside of India? Do you ship worldwide?
Yes, we do ship worldwide. Please write to us on firstname.lastname@example.org or you can whatsapp/text us on +91 9347595194 to know more about this.
I have an issue with the product I purchased. Who do I talk to? Do you have a return policy?
The products that we make and pack are carefully done, without adding any kind of artificial preservatives or chemicals, owing to the natural state of the product there might be some spoilage due to high temperatures. However, if you have any issues please contact us on +91 9347595194 or write to us at email@example.com and maybe add a few pictures of the product/issue as well and we shall get back to you. Answer Content
How do I track my shipments?
After placing your order, you will receive an automated email and a text message, it will include a tracking ID and a link which upon clicking, you can track your order.
What are your shipping costs like?
Jivika’s shipping costs are quite standard. On orders above Rs. 499 the shipping is made free except for COD order which will cost Rs. 50; the orders below Rs. 499 will be charged Rs. 50 and the COD order will be charged Rs. 100.
How can I cancel my order?
When you place an order you will receive an automated email and a text message, you can simply reply to that email or the text message saying
“Cancel my order“ and we shall cancel the order.
Know more About Jivika's Organic Moringa Powder
How is Moringa Powder used and what does it taste like?
Moringa Powder can be used in curries, can be added in warm water/milk, can be mixed with juices/smoothies, also can be used in dough to make rotties. It tastes like matcha, when added to water the powder dissolves quickly, it tastes sweet and a little bitter.
How is Moringa Powder made?
The drumstick leaves are hand plucked, they are sun-dried to crush them to make a powdered form.
What is moringa powder good for?
Moringa powder is dubbed as the “Miracle herb” as it is a rich source of antioxidants which combats malnutrition and it also has numerous other health benefits such as: it's a great source of vitamin A,B and C; it also has high levels of calcium, iron and potassium; it treats chronic health issues like inflammation, cancer and heart diseases, diabetes, etc.
Who can consume moringa powder?
Kids over the age of 1 year can consume Moringa Powder but in less quantity. It's especially good for kids as moringa is a rich source of minerals, vitamins, antioxidants, flaviods. And, it's a boon for vegetarians as moringa contains a good amount of protein. All in all anyone can consume Moringa Powder.
How to use Moringa Powder?
One can mix a teaspoon of the powder with warm/water and drink it. It can be added (as per taste) to curry, dough, smoothies, juices, and yoghurt.
When does Moringa Powder expire?
Moringa Powder has a shelf life of 12 months from the date of manufacture. Please check the label before using the product.
How much moringa powder can we consume daily?
Consuming Moringa Powder even at higher levels is proven to be safe. Although, daily dosage should be limited to no more than 7 teaspoons.
Know more About Jivika's Gir Cow Ghee/Desi Cow Ghee
What is A2 Gir Cow Ghee?
There are 2 types of beta - casein milk protein i.e, A1 milk and A2 milk. Indian native cows like Gir, Badri, Sahiwal, Red Belahi, Haryanvi, Tharparkar etc, produce A2 milk. Cow breeds like Danish Red, Murray, Jersey etc, produce A1 milk. Nutritionally, A2 milk is far more superior to A1 milk.